• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Summary

CRM Systems are designed to track and analyze data relating to your customers and your organization's interactions with your customers. In doing this, CRM systems facilitate the every day tasks that make up the user's job. Microsoft CRM was specifically designed to improve business productivity, provide low total cost of ownership, and integrate powerfully to a company's existing applications.

Microsoft CRM Version 1.0 has surprisingly deep functionality for a first-release product. It is offered in various configurations and editions with functionality centered on Sales Force Automation, Customer Service, “lite” Marketing and Reporting.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint