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Microsoft CRM SDK

We will now take a look at a more complex subject: writing an external application that will interact with the CRM API. To help explain how the CRM API works we will walk you through writing an application that will interact with the CRM platform. We'll try to provide general guidelines for creating other customizations, including ASPX pages that integrate into the standard Microsoft CRM application or an external application. However, our goal is not to have an in-depth discussion or to introduce every method of every object of the API. For more information on these topics, consult the Microsoft CRM SDK documentation that is available online on MSDN.

First of all, it's important to note that the CRM platform is made available as a collection of Web services. This means that the platform can be accessed from a multitude of platforms, environments, and languages—such as Linux, Java, or Perl. However, we will focus on using C# on the Windows .NET platform in our examples. Also, as long as the Microsoft CRM Web server is available to visitors on the Internet, it is possible to make calls to those Web services from anywhere provided that the calling application has been successfully authenticated.


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