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CRM Communities Benefits

Some online CRM communities cater to different vertical industries, as well as to CRM across industries. You can participate in any of these, and you can also expect some Microsoft CRM-specific sites to be cropping up before long. But don't restrict yourself to only the Microsoft CRM sites because there's a lot of good experience with the business of CRM already out there and available. Some of the benefits you can expect to gain include the following:

  • Peer support

  • Replies to questions

  • Information exchange

  • Read other's questions and answers

  • Resources for further research

  • Vendor and consulting sources

  • Links to other publications

  • Work, partnering, and collaboration opportunities


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