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Troubleshooting

Missing OLE Server Registry Entries

Q1:The Microsoft Word Document entry doesn't appear in the Insert Object dialog's Object Type list, or attempting to insert a Word document results in a message box stating that the registration database entry is invalid or corrupted.
The Registry entries for Word 2000 are missing or invalid. If the Word 2000 entry is missing, Word's Setup program probably did not complete its operation. (The last step of Setup adds entries to the Registry.) If the "corrupted" message appears, it is likely that you moved the Word files from the original directory in which Setup installed the files into a different directory. In either case, close Access, open Word, and choose Help, Detect and Repair to open the Detect and Repair dialog. With an active network connection to the installation server share or the Office 2000 distribution CD-ROM 1 in the drive, click Start to initiate the process.


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