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Part IV: Polishing Your Cybermanners > Dodging Conversational Pitfalls

Chapter 20. Dodging Conversational Pitfalls

Write the way you talk is common advice in business-writing manuals. But carrying this advice too far can spell trouble. Remember, when you are communicating orally, you have the advantage of vocal variety that is absent in e-mail. The following are common pitfalls that can spoil your written messages or lessen the clarity in your correspondence.


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