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Part VI: Managing E-Mail Overload > Controlling Your In-Box Clutter

Chapter 30. Controlling Your In-Box Clutter

Are you drowning in e-mail? You are not alone. According to research firm International Data Corp., e-mail is growing at a rate of 66% annually, with 1.4 trillion e-mail messages sent from North American businesses in 2001, up from 40 billion in 1995.[31]

[31] Ibid.

E-mail has become the most common way for business people to communicate with internal and external audiences. An Accountemps poll indicated that 37% of executives say they spend one to two hours a day reading and sending e-mail.[32] Keeping e-mail under control takes a careful balance of common sense, organizational skills, and e-mail policy, as suggested in the following strategies:

[32] Darryl Haralson and Sam Ward, “Too Many E-Mails, Too Little Time,” USA Today Snapshots®, March 12, 2001.


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