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Technical Language

If you are sending a technical e-mail document to a reader or group of readers who share your expertise, it is probably all right to use technical language. But that does not free you to write dull, unreadable messages. Even with technical material, the basics hold: Write in the active voice, eliminate unnecessary words, adhere to the mechanical rules of good writing, and write with your reader in mind.

Before you start writing in technical terms, think about hidden readers. Is there any possibility your e-mail will be read by a wider audience than you intend? If so, accommodate the nontechnical readers by including an executive summary at the beginning of your document.


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