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Chapter 36. Directory of E-Mail Hardware > Mind Your Electronic Manners

Mind Your Electronic Manners

Although portable e-mail devices and e-mail pagers offer round-the-clock connection, not everyone is interested in being online 24/7. Use a PDA or e-mail pager to send messages instantly, but do not expect an immediate reply. Unless your organization’s e-mail policy requires employees to check and respond to e-mail seven days a week at specific intervals, your recipient is under no obligation to open, read, or reply to e-mail that arrives after business hours, if at all. The same holds true for clients, prospects, and suppliers.


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