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About the Authors

About the Authors

Nancy Flynn is founder and executive director of The ePolicy Institute™, an organization devoted to helping employers reduce electronic liabilities, while helping employees enhance their e-mail writing and e-mail management skills. Through the ePolicy Institute Speakers’ Bureau, Ms. Flynn delivers keynote speeches and conducts e-mail writing, e-mail management, and e-policy seminars for corporations, associations, and government entities throughout North America and around the globe.

Recognized for her expertise in e-mail writing, e-mail management, and e-policy development, Ms. Flynn has been featured in The Wall Street Journal, US News & World Report, and Woman’s Day, and on USAtoday.com, National Public Radio, and other national and international media outlets. In addition to Writing Effective E-Mail, Ms. Flynn is the author of several other books including The ePolicy Handbook, The $100,000 Writer, and Crisp Publications’ Networking for Success. To book Ms. Flynn as a speaker or for more information on safe and effective e-mail, visit www.epolicyinstitute.com or e-mail nancy@epolicyinstitute.com.

Tom Flynn is senior information systems project leader for Liebert Global Services. He has been working with midrange, mainframe, and personal computer systems since 1982. He is fluent in numerous software development languages and has a wide range of experience with several varieties of e-mail software. Mr. Flynn’s e-mail address is experts@epolicyinstitute.com.

Tom Flynn and Nancy Flynn are brother and sister.

Customized workshops and keynote speeches based on the material presented in this book are available from The ePolicy Institute. Please contact Ms. Flynn for information:

Nancy Flynn, Executive Director

The ePolicy Institute

2300 Walhaven Court, Suite 100A

Columbus, OH 43220

Phone: 614-451-3200 Fax: 614-451-8726

E-mail: nancy@epolicyinstitute.com

Web site: www.epolicyinstitute.com

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