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Chapter 9. Retrievability > Design helpful links

Design helpful links

Another consideration for providing appropriate links is the wording and style of the actual links. You need to be sure that the text of the link conveys the type of information that is being referred to. Before taking a link, users should understand, for example, whether the linked-to information defines a term or gives steps in a task.

The following guidelines can help you to design helpful links and cross-references:


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