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Beyer, Hugh, and Karen Holtzblatt . Contextual Design: Defining Customer-Centered Systems. San Francisco: Morgan Kaufmann Publishers, 1998.
Contextual design relies on forming an accurate understanding of how people work, their environment, the things and the language that they use to do their work, and even the culture and policies that affect their work. This book provides techniques for interviewing and observing users, interpreting the data, and applying the results to designing a system that meets users' needs.

Carroll, John M. Minimalism beyond the Nurnberg Funnel. Cambridge, MA: The MIT Press, 1998.
Both practitioners and academicians wrote papers for this book to take stock of minimalism. Three papers are authored or coauthored by John Carroll. In one article, he presents four minimalist principles: choose an action-oriented approach; anchor the tool in the task domain; support error recognition and recovery; and support reading to do, study, and locate.


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