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In sum

Organization deals with much more than how you arrange your topics. Well-organized information never leaves the user feeling lost. The order of tasks is clear, transitions suggest follow-on tasks and lead the user in the right direction, topics are easy to find, topic content is arranged for quick retrieval, contextual information is not hidden, and the overall structure is always available to the user.

When you review technical information for organization, you can use the checklist on page 244 in two ways:


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