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Chapter 8. Organization > Organize topics for quick retrieval

Organize topics for quick retrieval

In addition to organizing your main task topics by order of use, you need to fit concept and reference topics into your structure in a way that makes sense to the user. If you have concept and reference topics that are associated with particular tasks, you might arrange these topics with the tasks. Some concept and reference topics do not presuppose a particular task or do not fit well into a task structure. In these cases, you can arrange the topics for quick retrieval.

Concept and reference topics are often arranged either alphabetically or numerically. With an alphabetical arrangement, whether in a book or in an information center, a user who is looking at the topic “Infolist command” knows to go forward to get to the topic “Store command” and backward to get to “Grant command.” Similarly, with a numerical arrangement, a user who is reading about message 120 knows to go forward to get to message 395.


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