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Lesson 11. Writing Business Letters > Structuring Your Letter - Pg. 47

Writing Business Letters 47 Why Should They Agree? When you write a business letter, you have a purpose in mind. In some cases, you may only want to impart information to your recipient. For example, if you're writing a letter to a supplier who's done an especially good job over the past year, you're sharing information--namely, that you believe the supplier has done a good job. In other cases, you'll want something from the recipient. For example, you'll want him to physically do something--fill your order, send your invoice, refer you to another client, and so on. In those cases, you should bear in mind that, he will want to have a reason why it's in his interest (not just yours) to do so. In the example we've been using, getting your client to provide you with information about why he hasn't paid your invoice may help him get better service from you--either an improved invoicing system, or better consulting service, or other solutions that address the issues that prevented him from paying your invoice on time. Structuring Your Letter As the mechanics of how to lay out a business letter are available in a number of reference sources, as well as many word processing programs that provide a variety of preformatted templates, we'll focus here on the organization, or flow, of your letter, including the following: · The opening · The body · The closing