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Lesson 16 - Pg. 92

The Speaker's Notebook 92 Lesson 16 Handling Questions and Answers Presentation:____________________ How well did you anticipate the questions? ______________________ How often did you use the five-step process? ____________________ If you left out any steps, which ones? __________________________ If you had hostile listeners, how did you deal _________________________________________________________ with them? __________ session? Did you stay in control of the entire question-and-answer _________________________________________________________ Lesson 17 One-to-One Presentations Presentation:____________________ Yes Yes Yes No No No Did you present a clear central message? Did you clarify the meaning of your message? Did your evidence appeal to the listener?