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Lesson 17. One-to-One Presentations > Remember to Listen - Pg. 69

One-to-One Presentations Caution 69 Eye contact may be more important in one-to-one conversations than it is when you're speaking to a large group. It's more noticeable to a single listener if you seem hesitant to look him or her in the eye. You can easily appear to be bored or indifferent and the listener will stop paying attention. On the other hand, you can't stare at the listener throughout the entire presentation. This will only make the person feel uncomfortable; you should stop talking and break eye contact at appropriate intervals. Look down at your notes, to one side, or refer to your visual aid. Then resume your con- versation. Remember to Listen One-to-one presentations don't need to be continuous monologues by the speaker. You may decide to ask an open-ended dialogue question to involve your listener or solicit information from the per- son. Your presentation may also leave your listener with some unanswered questions that can only be handled in a question-and-answer session. In both of these situations, your role is to listen so that you understand the questions and can deal with them effectively. The answers may be critical to convincing your listener that your idea or your product is worth trying. Don't fumble the presentation at the question-and-answer stage. Try to prepare yourself for possible questions. An "I don't know," or an "I'll have to find that information for you," may only leave the listener feeling that you're not really in command of your subject. Finally, repeat your central message at the end of your presentation. If you have a call to action, make it; if you're trying to make a sale, ask for the order. Otherwise, your entire effort may have