Share this Page URL

Lesson 19. Make Meetings Matter > Facilitate Effectively - Pg. 76

Make Meetings Matter 76 Start to build a reputation for yourself in the organization as someone who knows how to run brief meetings that don't ramble and meander all over the place. To do that you must be prepared to exercise control over a meeting when you lead it. Use the same approach you follow as a good speaker; stay in control of your presentation throughout its delivery. Time management is critical in a meeting, but is an area where many facilitators slip up. Stay on schedule, or else you may have to skip some agenda items, or pass over some of them too hurriedly to allow for informed decisions. Open with All Channels We live in a society that responds to visual images. Experts point out that the way we receive our information is 55 percent visually, 37 percent vocally, and 7 percent verbally. When you're speaking to an audience, they're not only listening to your message, they're also looking at you. Running a meeting is similar to delivering a talk. You have to open up the three channels of com- munication--visual, vocal, and verbal. This means injecting energy into your presentation. The opening is the most important part of a meeting. It's the time to deliver your central message and to make sure that every participant understands what's in it for them. It's also the place to demonstrate your commitment to achieving the goal of the meeting. That requires visual and vocal energy. Making eye contact with participants is an effective way of making a connection with them, estab- lishing rapport, and effectively communicating. Be sure to apply the same approach you'd use during a presentation: Deliver a thought to a set of eyes, pause, find another pair of eyes, and continue speaking.