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Appendix A: Glossary - Pg. 86

86 Appendix A. Glossary acronym active voice agenda central message close-ended question dialogue question empathy energy evidence goal of a presentation ice-breaker meaning of the message mind-mapping A word formed from the first letters of words in a phrase, such as radar (radio detecting and ranging). When the subject is doing the acting. A list of things to be decided or acted on at a meeting. The main point of your presentation. A question for which there is only one correct answer or a brief one- or two-word response. An open-ended question that encourages listeners to share their experiences, attitudes, or feelings on a subject. The ability to put yourself in someone else's shoes and feel what he or she does. An enthusiasm and passion for your central message. Data that either proves or disproves a viewpoint, like the material presented in a court of law to prove a person's innocence or guilt. The result you want to achieve by delivering it. A question that begins a dialogue or interaction between a speaker and listener(s). How the central message is relevant to the listeners and what they are likely to get out of it. A process of brainstorming ideas related to your central message and graphically displaying them so you can decide which ones are relevant and important. Removing pejorative terms so you can deal with the question the way you want to. When the subject is being acted upon. That natural uneasiness we feel before performing any difficult task in front of other people. A method of eye contact in which the speaker's eyes are continu- ally moving from one person to another. A natural anxiety that most people feel when they get up and speak before a group of listeners. A heightened mental state produced in response to a threat, real or imagined. A master slide that creates a design for each of your visual aids. neutralizing a question passive voice performance anxiety scanning stage fright stress template