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Chapter 3. Learner and Facilitator > Facilitator Selection

Facilitator Selection

As you can see, there is a lot to being a good facilitator. It is so much more than just knowing the content or being able to present. To really make learning happen takes genuine skill. That point raises the question of how organizations select facilitators to guide the learning. You may be in a situation where you must select facilitators from within your organization or from a vendor organization. What factors should you look at?

First, you may need to do some research. You want facilitators who are content experts but who are also credible to your audience. Not all subject matter experts (SMEs) have the same credibility with your target audience. So, ask a few questions of potential learners about facilitator candidates and get a feel for what facilitator credibility means to them. For some learners, it’s experience; for others, it’s education; and for still others, it’s something else.


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