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Chapter 3. Learner and Facilitator > Facilitator Competencies

Facilitator Competencies

When most people talk of competencies, they usually think of knowledge and skills. In a broader sense, however, competencies also include individual characteristics (for example, supportiveness, achievement orientation, initiative), which are manifested as behaviors. Facilitator characteristics drive facilitator behaviors, which then drive the facilitator’s job performance—the facilitation of learning. Figure 3-1 illustrates this domino effect.

Figure 3-1. Individual characteristics drive performance.



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