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Chapter 6. Facilitation Techniques > Feedback for the Learners

Feedback for the Learners

Facilitators have many opportunities to provide feedback to the learners. An obvious opportunity is during a guided discussion in which you ask a pre-planned question to the group, the learners respond, and you follow up with additional information that augments the comments. When an individual responds, you want to affirm him or her and, if you can, the response. You can say such things as, “That’s good” or “Great response” or “I like that, anyone else have a comment?”

Other times, the respondent may provide a superficial answer and you want more depth. In this case, you can say something such as, “Yes, now can you tell me more?” or “OK, now take me deeper into what you have in mind” or “Great start, what else can we say about that?” While you are affirming, you are also letting the learners know that there is more learning to be gained from the question.


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