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Measurement and Evaluation

Measurement and Evaluation

Brinkerhoff, R. O. (1987). Achieving Results from Training. San Francisco: Jossey-Bass.

Dixon, N. (1990). Evaluation: A Tool for Improving Quality. San Diego: University Associates.

Kirkpatrick, D. L. (1994). Evaluating Training Programs: The Four Levels. San Francisco: Berrett-Koehler Publishers.

Phillips, J. (1994). In Action: Measuring Return-on-Investment. Alexandria, VA: ASTD.

Phillips, J. (1996). Accountability in Human Resource Management. Houston: Gulf Publishing.

Phillips, J. (1997). Handbook of Training Evaluation and Measurement Methods, 3d edition. Houston: Gulf Publishing.

Robinson, D. G., and J. C. Robinson. (1989). Training for Impact: How to Link Training to Business Needs and Measure the Results. San Francisco: Jossey-Bass.

Swanson, R., and E. Holton. (1999). Results? How to Assess Performance, Learning, and Perceptions in Organizations. San Francisco: Berrett-Koehler Publishers.


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