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Preface

Preface

American businesses reportedly lose more than $1 billion a year because of “foggy” writing that wastes time, kills contracts, and alienates customers. You do not have to be part of this problem. This book is designed to teach you the basics you need to become a better writer. The accompanying exercises will enhance your writing skills and are relevant to the practical demands of the business world. By the time you complete this brief book, you will be better prepared to write a clear, concise business letter, memo, e-mail, and report.

The best way to improve your writing is to write often. You will find if you routinely practice the techniques in this book, your writing skills will continue to improve. When this happens, you will be on your way to writing more clearly, concisely, and humanely, and this will make you more effective at work.

A voluntary learning contract is available. It is a good starting point if you are serious about getting the most from this book. Good luck and do not give up! Writing well is hard work, but increasing your chances for a more successful career is worth it.

Susan Brock

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