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How to Say No

At times an employee’s request must be denied. Be direct and considerate, but do not be too subtle or you may mislead by offering false hope rather than communicating clearly. Remember, even criticism can be delivered positively.

The sample memos below address an employee who has been eagerly awaiting a transfer to the organization’s San Francisco office. The HR manager has been asked to write a memo to tell him the transfer will not take place.


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