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Chapter 3. Step into Your Readers’ Shoes > Analyze Your Own Reading Behavior

Analyze Your Own Reading Behavior

  Take this brief quiz by answering always, sometimes, or never.

  Always Sometimes Never
When I get unexpected e-mail, I immediately drop everything and read the message with great interest.



I have little to do at work other than read and decipher long, overly detailed documents.



Before lunch, I enjoy searching through several pages of a document to try to figure out the overall gist.



It makes me happy when I have to check old correspondence to understand a point in a new proposal.



If a writer fails to include information from my viewpoint, I shrug off the lapse without judgment.



I dislike it when writers use words such as “benefits” or “advantages” to attract my attention.



I always give equal time to every document that comes over my desk.



In a work situation, I see little competition for time, effort, or money.



When I want to move forward on a proposal, I don’t mind spending extra time looking up full names, phone numbers, and addresses necessary to take action.



It annoys me when a writer gives me a variety of options, such as a choice of replying in hard copy or by e-mail.




  The answer most likely to be given by today’s busy readers to all 10 questions is “never.”




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