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Chapter 10. Sign Off with an Either/Or C... > Ask Readers to Take Action

Ask Readers to Take Action

Finish the memo about The Cash Company customer service awards. Be specific about action you want your readers to take in response to your request.

  Possible Techniques:

Give a choice of phone numbers.

Suggest different ways to respond.

Provide meeting options.

Break a day into halves.

List a range of follow-up contacts.

  Your sign-off:

___________________________________________________________________

_______________________________________________________________________

____________________________________________________________________

______________________________________________________________________

______________________________________________________________________

____________________________________________________________________

  Below is a possible sign-off you might use in the scenario involving recruitment of the cross-functional team to prepare a report on rewarding employees who provide excellent customer service:

Because Nigel regards the new rewards system as priority one during the next two quarters, he would like an immediate response. You can reach me by replying to this e-mail, sending an interoffice memo, or calling me at 555-4444.




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