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Part I: Why Should You Listen? > What’s in It for You?

Chapter 1. What’s in It for You?

At least half of all communication time is spent listening. Experts in a dozen studies have verified that we listen more than we perform any other activity, except breathing. Listening is the “receiving” part of communication. Listening is:

Receiving information through your ears (and eyes)

Giving meaning to that information

Deciding what you think (or feel) about that information

Responding to what you hear


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