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Chapter 1. What’s in It for You? > Listening-Related Work Activities

Listening-Related Work Activities

Much of our listening is work-related. We spend countless hours of our working lives involved in listening-related activities. Following is a partial list of work-related activities that involve listening. Put a check mark ( ) next to those that apply to you.

__ attending meetings, briefings, and lectures

__ personal counseling (one-on-one)

__ giving instructions

__ receiving instructions

__ interviewing others

__ making decisions based on verbal information

__ selling or marketing a product or service

__ managing others

__ helping clients

__ servicing other groups or departments

__ using the telephone


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