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Part V: Ten Tips for Tip-Top Listening > Listening is a Gift, Give Generously

Chapter 32. Listening is a Gift, Give Generously

Listening is a skill that anyone can learn. It is also a gift that anyone can give. It is a special gift of a person’s time and attention. Listening is an acknowledgment of caring. Honest listening encourages a speaker to be creative and feel more accepted.

According to author Tom Peters, top executives have learned to be excellent listeners. They understand the importance of good listening. The best managers do far more than allow listening to happen. They realize that listening improves effectiveness, accomplishes more, and earns profits.


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