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Part II: Four Key Elements of Good Listening > Review Lab for Key Elements 1–4

Chapter 10. Review Lab for Key Elements 1–4

Review each of the key elements in the listening process. Then make a date for coffee with a co-worker and carefully notice yourself going through the four steps when it is your turn to listen.

After your coffee date, the following checklist will help you focus on each key element and evaluate your awareness of your listening behavior. Put a check mark ( ) next to each answer that applies to you.


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