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Chapter 25. Make Email Effective

Today, thanks to email, information moves with the speed of light. Because it is easy to use, many people dash off rambling messages that fall somewhere between a friendly chat and carefully chosen words using perfectly correct grammar. Email and the Internet have changed the way we read. Eighty percent of “netizens”—email and Internet users—scan for meaning. Here are some pointers to consider before you push “SEND”:


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