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Chapter 61. X-Rated

Chapter 61. X-Rated

In Telephone Doctor® language, an x-rating brands a company as a place never to do business again. X-rated companies do not last long. By treating their customers with an uncaring attitude, these companies guarantee that customers will look elsewhere to get their hair cut, their printing done, or their cars repaired.

When clients are not treated properly, they go elsewhere. Do not make the mistake of encouraging an x-rated reputation for your company. That makes the competition a little stronger and your company a little weaker. So do everything you can to keep that from happening.


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