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Chapter 56. Voicemail—Curse or Cure?

Chapter 56. Voicemail—Curse or Cure?

Believe it or not, there was a time when there was no voicemail, no automated attendant, no “I’m not at my desk right now. Please leave a message.” It was just people answering phones and taking messages.

Now we have both. Are we better off with or without voicemail? Is it a curse or a cure? If your office has voicemail, or the places you call do, these guidelines and tips will be very helpful.


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