• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 52. Three-Part Greeting

Chapter 52. Three-Part Greeting

When you answer a telephone call, the first four to six seconds are critical because that is all the time you get to make a good first impression on the telephone. As basic and simple as that sounds, if the initial greeting in a phone call is ineffective, the opportunity to create immediate goodwill for a business is lost.

To create a good impression when initially greeting a caller, try this three-part approach:


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint