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Chapter 50. Speakerphones

Chapter 50. Speakerphones

Speakerphones should not be used during initial greetings on incoming or outgoing phone conversations. Do not use a speakerphone until you have asked for permission. Try this:

“Excuse me, Ms. Martin. I need to get up and look for some files while we’re talking. Do you mind if I put you on the speakerphone?”


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