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Chapter 48. Slow Talkers

Chapter 48. Slow Talkers

Slow talkers, like fast talkers, can be frustrating. Here is a technique that works wonders with a slow talker when he or she is stumbling and stammering, trying to ask for what he or she needs.

Caller: “Yes, I’m, uh, looking for…um, um, I ah…”

You interject: “Are you calling for Abby, Drew, or Dana?”


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