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Chapter 13. Email > Email’s biggest problem

Email’s biggest problem

The largest single problem most people have with email is that it is too easy for one message to go inadvertently to an entire group when you only intended it to go to a single person. The result can be jobs lost, relationships shattered, and embarrassment on a grand scale.

However, even if it goes to only one person, your message can effortlessly be forwarded to someone else, who can forward it to someone else, and so on. You are better off not putting anything in an email that you wouldn’t want in tomorrow’s newspaper.


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