• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 5. Bureaucratic Bounce > Bureaucratic Bounce

Bureaucratic Bounce

1: What do you think is the remedy for the Bureaucratic Bounce?

______________________________________________________________

______________________________________________________________

2: Why does a caring attitude make a difference in caller service?

______________________________________________________________

______________________________________________________________

3: Whose responsibility is it when your caller asks you a question?

______________________________________________________________

______________________________________________________________




PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint