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Chapter 3. Meeting People > Shaking Hands

Shaking Hands

The professional way to greet someone who comes into your work area is to stand, come out from behind your desk, smile with warmth and interest, and extend your right hand for a firm handshake. If you remain seated while someone is introduced to you, you convey a lack of interest—implying that you’d prefer not to be bothered. (Of course you don’t have to rise every time a coworker enters your office, even if your visitor is a woman or someone of slightly higher rank.)

After shaking hands, greet the person verbally by repeating his or her name and immediately stating yours if someone hasn’t already introduced you: “Good to meet you, John. I’m Kay duPont.”


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