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Chapter 17. Turning Complaints into Prop... > Turning Complaints into Proposals

Turning Complaints into Proposals

Turning negatives into positives demonstrates your competence and problem-solving abilities. These are both highly regarded characteristics of leaders. Think of a complaint that you would like management to take action on, and use the following sample complaint proposal form to put your thoughts in writing.

Complaint Proposal Form

  1. Problem area: _____________________________________

    __________________________________________________

  2. Potential causes: _______________________________

    __________________________________________________

  3. Solutions: _______________________________

    __________________________________________________

  4. Recommended solution and rationale: ______________________

    __________________________________________________

  5. Implementation strategy (who, when, and where) ___________

    __________________________________________________

    __________________________________________________

  6. Progress checkpoints (dates to check on strategy effectiveness):

    __________________________________________________

    __________________________________________________


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