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Chapter 27. Summary

Giving and receiving critical feedback are difficult yet essential skills for each one of us to master. By opening ourselves to critical feedback, we can learn how to improve ourselves personally and professionally. If we are not willing to accept feedback, we probably will not proceed much further in our careers nor experience much growth or satisfaction in our lives.

Providing others with honest responses in the form of critical feedback can deepen our interpersonal relationships with them and can provide us—and them—with the tools necessary to improve productivity and self-esteem.


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