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Part II: How to Give Constructive Feedback > Turning Complaints into Proposals

Chapter 17. Turning Complaints into Proposals

When you are reporting about a concern or problem, always be prepared with solutions. Management loves to see initiative and problem-solving skills in their employees. This is a simple way to show what you can do. You may want to write your ideas down for your boss or colleague to read. Written reports have two advantages: (1) They put the decision making back into management’s hands; and (2) They can be passed on to a higher authority so you can receive credit for your ideas. Ask if your boss prefers a combination of oral and written reports.


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