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Part II: How to Give Constructive Feedba... > Factors Hindering Constructive Feedb...

Chapter 14. Factors Hindering Constructive Feedback

There are many factors that prevent us from giving constructive feedback. A basic barrier to offering feedback is that we may have never informed the other person of our expectations in the first place. This could be called the “mind-reader syndrome.” Many times, we assume that others understand our expectations of them.

This is often the case with new employees. When hiring a new worker, many managers simply show him or her around the building and then to the new desk. They call this “orientation.” However, the manager may neglect to really explain his or her expectations and goals. Often, a meager job description is permitted to substitute for a dialogue between the employee and manager.


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