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Chapter 8. Assertive Techniques to Deal ... > Assertively Responding to Unjustifie...

Assertively Responding to Unjustified Critical Feedback

The first thing we must do when someone criticizes us invalidly or unjustifiably is to set up a psychological barrier that protects us from taking the critical feedback personally. One of the foundations mentioned earlier for handling feedback effectively involves self-confidence and high self-esteem.

If we believe in ourselves, in our abilities, skills, and knowledge, critical feedback is much less threatening, and we are able to take it less personally. We must choose to let the feedback have no devastating impact.


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