Overview

Turning critical feedback into a constructive message can be a difficult skill to conquer. This book will guide you through the process of learning how to receive critical feedback, developing skills for self-talk, understanding how to give constructive feedback effectively, and handling atypical problems. Feedback is a very powerful communication tool that delivered properly can benefit everyone with a clear and helpful exchange of information about what’s working and what’s not. The techniques outlined in this book for coping with fair or unjustified critical feedback are essential for effective communication.

Coverage includes—

  • To learn how to receive critical feedback

  • To present useful coping mechanisms for handling critical feedback

  • To show how to give constructive feedback fairly and effectively

  • To discuss handling special problems

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Table of Contents