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About the Authors

About the Authors

Debra A.Smith is a nationally respected consultant, speaker, and seminar leader. Every year she travels to over 100 cities in the United States and Canada to deliver her seminars on communication, time management, conflict resolution, stress management, and customer relations.

She has served as business manager for a management consulting group where she was responsible for financial accountability and customer relations. She holds a B.A. in management and an M.B.A. degree in management from Golden Gate University.

Debra is the author of the CareerTrack Seminars, Inc. audio and videotape programs on Professional Telephone Skills, Powerful Presentation Skills, and Business Writing Skills. She also is the co-author of their Proofreading and Editing Skills videotape program.

Helen R.Sutton has taught business English, writing, and reading for more than a decade. She has served as a training manager for a national seminar company where she developed and coordinated in-house training for a staff of over 400. She also has designed and implemented curricula for public and private seminars.

She has been a program development specialist/training manager with CareerTrack Seminars, Inc. where she produced their videotape programs, Proofreading and Editing Skills and How to Be a Better Trainer. She has written articles for Careers and the M.B.A. magazine.

Helen is an internationally acclaimed consultant and seminar leader. She speaks on the topics of self-esteem, communication, and writing and editing in the United States, Canada, the United Kingdom, and Asia.

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