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About the Author

About the Author

Dr. Marlene Caroselli founded the Center for Professional Development in 1984 and since that time has served as a consultant/trainer on both the national and the international levels. Among her corporate/organizational clients are the Department of Defense, the Department of the Interior, the National Park Service, UCLA, Lockheed Aeronautical Systems, Northrop Corporation, Mobil Chemical, the Credit Managers Association, TRW, Dow Precision Hydraulics, Allied-Signal, the U.S. Office of Personnel Management, Xerox Corporation, Security Pacific Bank, Magnavox, Rockwell International and others.

Her recent book, The Language of Leadership, was chosen as a main selection for the Executive Program Book Club. Of her work in that book, Lee lacocca observed, “I have to confess that I’ve never stopped to analyze my speaking style as methodically as you have. I’m glad that it seems to stand up to such highly professional scrutiny.”

Her other books include Total Quality Transformations, Total Quality Training, The New Manager, Meetings that Work, Hiring and Firing, PowerWriting, Quality—Initiated Icebreakers, and Communicate with Quality.

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