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Part 2: Developing the Technical Document > Developing the Technical Document

Chapter 6. Developing the Technical Document

This section presents various kinds of documents common to the technically oriented workplace. While technical documents vary in their specific design from organization to organization, the kinds of documents we have selected will allow you to understand key structural patterns so that you will be able to tailor those patterns to the kinds of documents you write as part of your job.

How is it possible to find common types of documents in so varied an environment as an organization? Similar kinds of documents may be found because the documents’ structural patterns—definition, classification, comparison, contrast—reflect the ways that information is processed within organizations. A new product, for example, must be defined according to its uses, must be classified along with existing products, must be compared and contrasted with its competitors, and must be used according to procedural manuals. Universally, writing is employed to record, to inform, and to argue because the demand for the effective communication is the driving force behind the modern information-based organization.


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