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Communicator’s Image

In each of the following situations, an individual is preparing to influence others through his or her communication. Check those aspects of the communicator’s image that would seem likely to play an important part (for better or worse) in successfully influencing the audience.

CASE #1: After the breakdown of a particularly hostile bargaining session between the teachers and the board of a local school corporation, a retired superintendent from the district offers her services as a mediator to get negotiations started again. She has come to a meeting of the teachers to discuss reopening contract talks. This negotiator offers:


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