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Chapter 18. Communication Myth #9 > A Note about “Information” and “Facts”

A Note about “Information” and “Facts”

Many people mistakenly imagine that all differences of attitudes, values, beliefs, or actions are simply because “they” don’t have access to the same “facts” that “we” have—yet that’s not so! When our attempts to influence others aren’t successful, not getting the “facts” across is only ONE possible reason for failure. Other reasons may be our credibility as a communicator, conflicting values, or a apathy. Consider all of the factors that influence an audience before jumping to conclusions.

Also remember that “facts” themselves are very slippery, and what we call a ? “fact” another person may call a “headstrong opinion.”


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